Effective Date: [4-8-2025]
At Prince Plumbing & Mechanical, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, https://princeplumbingco.com, and our related services, including online contact forms, lead ads, and Messenger chats.
1. Information We Collect
We may collect the following information when you fill out a form, use Messenger, or browse our website:
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Name
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Email address
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Phone number
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Location
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Details related to your plumbing inquiry
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Other information voluntarily provided by you
We also collect anonymous website usage data via cookies and tracking tools (such as Facebook Pixel and Google Analytics).
2. How We Use Your Information
Your information may be used to:
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Respond to your inquiries and service requests
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Schedule appointments or provide quotes
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Communicate via phone, email, or Messenger
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Improve our website and customer experience
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Run advertising campaigns (including retargeting via Facebook and Google)
We do not sell, trade, or rent your personal data to third parties.
3. Facebook & Advertising
When you interact with our Facebook ads (such as submitting a lead form or starting a chat), we may collect the information you provide to deliver services or follow up. Facebook also uses tracking to show relevant ads.
You can manage your ad preferences through your Facebook account.
4. Data Security
We take appropriate security measures to protect your information. However, no system is 100% secure, so we recommend not sharing sensitive personal details via web forms or Messenger.
5. Your Rights
You may request to:
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Access or update your information
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Opt-out of communications
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Have your data deleted
To do so, call us at 254-298-9994.
6. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
7. Contact Us
If you have any questions about this policy or how your data is handled, please contact:
Prince Plumbing & Mechanical
Temple, TX
📞 254-298-9994
🌐 https://princeplumbingco.com